Privacy Policy

Last updated 8 November 2026

Time To Class is a service for running tutoring schools, studios and coaching businesses. It is operated by Deli Tech Limited, a New Zealand company ("we", "us"). This policy explains what personal information we collect through the Time To Class website, web app and iPhone app, how we use it, and the choices you have. We follow the New Zealand Privacy Act 2020.

Who is responsible for what

Schools use Time To Class to keep records about their students, parents and teachers. For that information, the school decides what is collected and why, and we look after it on the school's behalf. If you are a parent or student and have a question about your records, please contact your school first — we will help them respond.

For information about the people who sign up and use Time To Class (for example school owners and teachers), we are responsible.

What we collect

• Account details — name, email address, phone number (optional), password (stored only as a one-way hash), and, if you sign in with WeChat, your WeChat identifier.
• School records entered by schools — student names, parent or contact names, emails and phone numbers, classes, attendance, leave, invoices, payments recorded by the school, lesson photos and notes.
• Subscription and payment details — your plan and billing status. Payments are handled by Stripe or Apple; we never see or store full card numbers.
• Support and help messages — messages you send us through the help button or by email, and the questions you ask the built-in help.
• Technical information — device type, app version, sign-in sessions, push notification tokens, and server logs (such as IP address and error details) used to keep the service secure and working.

How we use it

• To provide Time To Class: scheduling, attendance, invoices, balances, emails and notifications.
• To send emails on a school's behalf, such as invoices, payment reminders and notices to parents.
• To answer support requests and to answer help questions (see "Built-in help" below).
• To manage trials and subscriptions, and to tell you about important changes to your account or the service.
• To keep the service secure, prevent misuse and fix problems.

We do not sell personal information, and we do not use school records for advertising.

Built-in help

When you ask the built-in help a question, the question, the help articles that may answer it, and a short history of the conversation are sent to an AI service to write the answer. Your school's student and invoice records are not sent. Questions are kept so we can improve the help articles.

Who we share it with

We use trusted service providers to run Time To Class. They may only use the information to provide their service to us:

• Alibaba Cloud (international services) — servers, data and photo storage, and the AI behind the built-in help.
• Amazon Web Services — sending emails.
• Stripe and Apple — subscription payments, and Apple for push notifications.
• Cloudflare — website hosting.
• Tencent (WeChat) — only if you choose to sign in with WeChat.

We may also disclose information if the law requires it, or to protect the rights and safety of our users or the public.

Storing information outside New Zealand

Your information is stored and processed outside New Zealand, mainly on Alibaba Cloud's international services. We choose providers that protect personal information in ways comparable to the New Zealand Privacy Act.

Security

Connections are encrypted, each school's records are kept separate from other schools, passwords are stored as one-way hashes, and access by our team is limited to what is needed to run and support the service. No system is perfectly secure, but we take reasonable steps to protect your information and will let affected people know about serious privacy breaches as the law requires.

How long we keep it

We keep information for as long as your account or school is active. When a school stops using Time To Class, its records stay available read-only so they can be viewed or exported, until the school asks us to delete them. You can delete your own account at any time in the app (Me › Delete account, at the bottom of the page); we then remove or anonymise your personal details, apart from records a school still needs or that we must keep by law. Backups are overwritten on a regular cycle.

Cookies and local storage

The web app stores a sign-in token and a few display preferences in your browser so you stay signed in. This website does not set cookies, and we do not use advertising cookies.

Children

Time To Class accounts are for adults running or teaching at a school. Schools may record information about children who are their students; they are responsible for having the right to do so.

Your rights

You can ask to see the personal information we hold about you and ask us to correct it. Email [email protected]. If you are not happy with how we handle a privacy matter, you can complain to the Office of the Privacy Commissioner (privacy.org.nz).

Changes

We may update this policy. We will change the date at the top, and tell account holders about significant changes by email or in the app.

Contact

Deli Tech Limited · [email protected]